Cool Customer is an independent publication founded by Jessy Kitchen and Kenley Blackwood. Inspired by the historical lack of space for shared grieving, and a need for conversation surrounding grief, loss, and trauma in our community, we created this publication to offer a platform for people to conceptualize and reflect on forms of grief within their work.

Our name was taken from Joan Didion’s book, The Year of Magical Thinking. It calls to the ways in which we distance ourselves from grief, as well as our multifaceted and ever-changing internal experiences of grief. In many ways, we are influenced by Didion’s honest and unaffected voice when thinking about these concepts.

Our publication is handmade and published in Toronto. 

Cool Customer is published annually. We aim to explore varying perspectives from writers and artists to create a space for a collective grieving process, as well as engage readers in work that provokes thought and reflection surrounding grief.

A space for honesty, intimacy, and healing. We are interested in considering the form that grief takes in our work as we process, engage with, and cope. We wish to explore grief in a myriad of ways, be it the loss of a life, a relationship, identify, or as simple as a precious object. Grief can strike us in many different forms. 

“and here lies the heart of the difference between grief as we imagine it and grief as it is…”

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